The player from South Africa couldn't give a document after which you can wound up participating in all his cash. Later on, the player's account was confirmed and he been given the cashback reward he was suitable for. We rejected the complaint simply because he dropped the money.
We apologize if our customer support did not fulfill your expectations. You should Take note that only genuine human agents aid our consumers.
Microsoft and DuckDuckGo have partnered to provide a lookup Option that delivers applicable commercials to you personally while guarding your privacy. In the event you click a Microsoft-presented advertisement, you will end up redirected on the advertiser’s landing web site by way of Microsoft Advertising’s platform.
We value your endurance and comprehension for the duration of this time. Our objective is to be certain a more favourable knowledge for you personally going ahead. Thank you for your personal opinions; it's important for us to deal with these troubles and boost our companies.
You'll want to normally Ensure that you meet all regulatory requirements in advance of actively playing in any picked casino.
Following the player verified her verification and described a prior prosperous bank transfer withdrawal, the casino extra much more withdrawal choices, as well as participant effectively been given her winnings. The complaint was then marked as solved.
Regardless of several attempts to Get in touch with the casino and supply evidence with the returned money, the casino had claimed they by no means acquired the money. Soon after waiting for a number of days, pokies the casino experienced ultimately credited the funds again on the player's account. We experienced suggested the participant to be patient and cooperative through the withdrawal procedure, and The difficulty was sooner or later resolved.
We contacted the casino, but right before it replied, the participant informed us about having payments and requested to take into account the complaint to generally be solved, so we closed it appropriately.
Così hanno raggiunto il loro scopo di farmi perdere ben 1150 euro. Ho chiesto il rimborso ma lo hanno rifiutato anche se hanno chiaramente violato i loro T&C sul gioco responsabile. Casinò senza scrupoli. Statene lontani.
We guarantee you that our casino operates with fairness and transparency. Withdrawals are processed in accordance with our terms and conditions, and we make every work to make certain a easy withdrawal method for our players.
The player from Australia asked for a withdrawal within the twenty sixth of July but hasn't gained it but, remaining continuously advised the casino is experiencing significant demand from customers and the method will acquire extra time. Immediately after thorough investigation with the casino facet, the player acquired all his winnings.
The player has deposited income into his account, even so the money seem to be lost. The participant educated us The problem was settled.
Once more, we respect your responses and regret any inconvenience you might have professional. We have been consistently Operating to enhance our solutions and enjoy the chance to address any issues maybe you have.
This casino forbids selected betting patterns or methods (even though taking part in without having a bonus), but we have not witnessed this rule being used against gamers nevertheless.